Important Information
- To ensure the freshness of your meals, we deliver them using our cooled vehicles.
Please refrigerate the meals immediately upon receipt and reheat using an oven for the best taste. - At Lina’s & Dina’s Nutritional Consultants, we are committed to personalized diet plans tailored to your needs. To help us serve you better, please:
- Attend all follow-up sessions with your dietitian to achieve optimal results.
- For any questions about your plan or menu, contact your dietitian during working hours (10 AM – 7 PM, Saturday to Thursday)
via our hotline or mobile:
+965 96608090. - Any subscription changes will take effect 48 hours after your request.
- Share feedback or suggestions only through our official channels:
WhatsApp
+965 96608090
or email
info@linasanddinas.com. - We are your partners in health. While we guide and provide nutritious meals,
your commitment to following the plan is key.
We are not responsible for deviations that affect results. - Consultation fees are included in the package. Non-subscribers will be charged a non-refundable fee of 30 KD.
- If you do not select your menu or fail to respond to our calls, your dietitian will select meals for you.
- For post-subscription services, contact:
+965 22022000,
+965 22052000,
or WhatsApp
+965 96608090.
Visit:
www.linasanddinas.com.
Please refrigerate immediately to maintain freshness.
Shipping Policy
Our food delivery service begins 48 hours after subscription or at your convenience. Deliveries occur between 5:30 AM and 2:30 PM. Confirm your delivery time with customer service before leaving the center.
For the best experience, follow your dietitian’s advice and shift your first breakfast to the next morning.
We offer optional workplace delivery on weekdays and home delivery on weekends. Special requests incur a 20 KD fee for 28 days, subject to availability.
To reschedule or change your delivery address, please give 48 hours’ notice.
Cancellation Policy
Refunds are only available under exceptional circumstances and upon management approval. Refunds will be issued to the original payment method and processed within 10 to 45 days, depending on your bank.
Requests for cancellation must be made within the first 3 days of subscription. Clients may transfer the remaining days to another person if desired.
If you cancel within the first 3 days, 20% cancellation fees and consultation charges apply —
20 KD (phone consultation) or 30 KD (in-branch consultation).
After 3 days, refunds or exchanges are not available, but you may transfer or freeze your plan for up to 4 months.
الشروط والأحكام
- لضمان طزاجة وجباتك، نقوم بتوصيلها باستخدام مركبات مبردة. يُرجى وضع الوجبات في الثلاجة فور استلامها واستخدام الفرن لتسخينها.
- في لينا ودينا نلتزم بتقديم خطط غذائية مخصصة تناسب احتياجاتك.
- للاستفسارات، اتصل بأخصائي التغذية خلال ساعات العمل عبر الخط الساخن أو رقم الجوال:
+965 96608090. - لإرسال الملاحظات، استخدم القنوات الرسمية: واتساب
+965 96608090
أو البريد الإلكتروني
info@linasanddinas.com. - لخدمات ما بعد الاشتراك، اتصل بـ
+965 22022000,
+965 22052000،
أو واتساب
+965 96608090.
الموقع:
www.linasanddinas.com. - الإلغاء متاح فقط في الحالات الاستثنائية وبعد موافقة الإدارة. يتم الاسترداد خلال 10 إلى 45 يومًا عبر نفس وسيلة الدفع.
- يجب تقديم طلب الإلغاء خلال 3 أيام من الاشتراك. بعد ذلك يمكن التجميد أو التحويل لشخص آخر لمدة لا تزيد عن 4 أشهر.
- في حال الإلغاء خلال الثلاثة أيام الأولى، يتم خصم 20% من المبلغ + رسوم الاستشارة (30 د.ك للفرع أو 20 د.ك عبر الهاتف).
We’d love to hear from you! Whether you have a question, need personalized support, or simply want to share your feedback, our team is always here to help. Reach out to us anytime — we’re just a message away. Let’s stay connected and make your experience even better!
Manage subscriptions, track your progress, and get daily reminders with the Lina’s & Dina’s mobile app — your health coach in your pocket.
